Refund policy

DELIVERY

Where — Within 35 miles of our Miami kitchen. Check your ZIP code before ordering.

When — Every morning of your five days, by 9:30 AM.

If you're out — Your box is left in the shade at your door. Please refrigerate it promptly; we can't replace a delivery left out.

Special instructions — Gate codes and drop-off notes can be added at checkout.

 

REFUND & CANCELLATION

Cancelling — Full refund up to 7 days before your start date, or within 24 hours of ordering, whichever is longer.

Moving your week — Free, up to 48 hours before you begin.

Inside 48 hours — Your reset has already begun in our kitchen, and can no longer be moved or refunded.

Any concerns — Please contact us. We'll take care of it.